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Before You Write to Us

These questions come up most often — you might find your answer here instantly.

Is ClearPDFs really free?

Yes, completely free. No subscriptions, no hidden fees, no credit card — ever. All tools are free for everyone.

My PDF tool isn't working — what do I do?

Try refreshing the page and using a different browser first. If it still doesn't work, send us a bug report with the tool name and your browser version.

Can I request a new tool?

Absolutely — we love suggestions. Use the contact form above, select "Tool Suggestion" and describe what you need. We review every request.

Are my uploaded files safe?

Yes. Many tools process files locally in your browser. For tools that require uploads, files are never permanently stored and are deleted after processing.

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